Early Interaction Testing
A framework for testing early & often to define requirements, provide inclusive designs for users, and speed up the development process for Starbucks Equipment & Smallwares.
Objective
Strategize & implement a framework for user testing that will define critical requirements earlier in the development life-cycle and provide more inclusive designs for users in the end.
Approach
Leverage low-fidelity building techniques, diverse users, and a Human Centered Design approach to gathering feedback to pilot "Early Interaction Testing" for a broad range of products, including:
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Automated Dispense
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Shakers
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Product Storage
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And many more
Results
Defined user requirements early, reducing costly late-stage changes.
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Accelerating development with suppliers by validating concepts upfront
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Increasing confidence in delivering systems aligned with user and business needs
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Streamlining collaboration and iteration through rapid prototyping and testing
